Skip Navigation Links
Home
TroubleExpand Trouble
ServicesExpand Services
DevelopmentExpand Development
ArchitectExpand Architect
Internal Consulting
About usExpand About us
Contact us
SpecialismsExpand Specialisms
The CrewExpand The Crew
BiomimeticsExpand Biomimetics
TrainingExpand Training
ResourcesExpand Resources
Login  
 

Dodgy Docs

 

This is bespoke training for front line customer service staff. You have probably been told that part of your job is to look for documents that are either forgeries or have been tampered with. However have you ever had any proper training? Would you know how to look for UV marks? Do you know the differences between the new UK passport and existing ones?

 

Thoughtcrew has put together a half day session for local government and businesses using one of the UK ’s leading practitioners as the session trainer. In a fun, interactive and hands on session you will learn what to look for and how to help identify document fraud. With the average benefit fraud being £4,000 the course pays for itself extremely quickly. Possibly the same day!

 

The cost for up to 24 people is £100 per head plus VAT. There is a minimum of 12 needed to run the course and it lasts either a morning or afternoon. To book all you need to do is contact Thoughtcrew via the contact us on the left.

More about the course Dodgy Docs Course Outline

More about the instructor Paul Taylor



Business Transformation
Change Management
Process Engineering
Stakeholder Management
Governance
Benefits realisation
Thoughtcrew Limited Mill House Carlingcott Bath BA2 8AP UK